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How To Make Shipments Trackable In Your WordPress Ecommerce Website?

To make product orders trackable by your customers on your WordPress Ecommerce website, you will need to add shipment tracking information into your store orders and then you can share that with your customers.

In order to do it on your online store simply login to your WordPress Ecommerce website and follow these steps:

  1. Navigate to WooCommerce -> Orders
  2. Find the order that you want to add tracking information to, and in the shipment tracking column, select ‘[+] Add shipment tracking’ option. As you click it, a modal box will appear
  3. Enter the shipment tracking number that your carrier has provided to you.
  4. Now the system will attempt to automatically provide you a tracking URL and carrier name
  5. If the automatic detection didn’t work, you can manually add a ‘Tracking URL’ and ‘Carrier Name’, and select ‘Next’
  6. Select which line items from the order will be included in this shipment.
  7. If desired, check the box to ‘Mark this order as complete’
  8. Select ‘Save shipment tracking’

Once the shipment tracking information is saved, you can view your tracking number, carrier, and the number of line items that are tracked. If a tracking URL was added, clicking on the tracking number will allow you to view the tracking information on your carrier’s site.

How To Add An Additional Tracking Number In WordPress Ecommerce?

If you’re shipping items from an order separately, you’ll have more than one tracking number to share with your customer. This article explains how to add additional tracking numbers to order in WordPress Ecommerce.

Login to your WordPress Ecommerce website and follow these steps:

  1. Navigate to WooCommerce > Orders
  2. Locate the order you want to add an additional tracking number to.
  3. You will see that the shipment tracking column is already populated with a tracking number
  4. Select ‘[+] Add shipment tracking’
  5. Enter the shipment tracking number that your carrier has provided to you.
  6. Now the system will attempt to automatically provide you a tracking URL and carrier name
  7. If the automatic detection didn’t work, you can manually add a ‘Tracking URL’ and ‘Carrier Name’, and select ‘Next’
  8. Select which line items from the order will be included in this shipment.
  9. If desired, check the box to ‘Mark this order as complete’
  10. Select ‘Save shipment tracking’

How To Modify Or Remove Tracking Number?

Once you’ve added a tracking number to a WooCommerce order, you can edit or remove it at any time. Simply log in to your WordPress Ecommerce website and follow these steps:

  1. Navigate to WooCommerce -> Orders
  2. Select the order you want to edit
  3. Scroll down to the Shipment Tracking section
  4. Select the pencil icon to edit the shipment information, or select the trash can icon to remove it from the order entirely

If the ‘Item Shipped’ email is enabled in your WooCommerce settings, your customers will receive a shipment email as you update shipment information for an order.

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