This is the uncertain time for businesses worldwide. Instead of panicking you should make good use of this time to stay ahead. Start preparing your business to weather the crisis of COVID-19 and any such thing in future. Bringing your business online is a must and in-addition to that you should start creating useful content for your customers.
Write articles about your products and services, if you are a small business owner or shopkeeper then you can post information on the products you are selling, update your customers about the new products, their performance under specific conditions, how you are utilizing COVID-19 shutdown to make your business better for them etc. You may also ask your customers to send you review of your products which you will share on your website.
Everyone is staying at home, they’re all now more active online, so it makes sense to help them, engage them, talk to them by blogging your business on your domain.
Once you have engaged your customers and built trust with regular blogging and sharing of helpful articles, you can start pitching your products for sale with offers to entice your customers online. This can be done simply by installing WooCommerce plugin on your existing WordPress blog to convert it into a functional eCommerce store website.