To make product orders trackable by your customers on your WordPress Ecommerce website, you will need to add shipment tracking information into your store orders and then you can share that with your customers.

In order to do it on your online store simply login to your WordPress Ecommerce website and follow these steps:

1. Navigate to WooCommerce -> Orders
2. Find the order that you want to add tracking information to, and in the shipment tracking column, select ‘[+] Add shipment tracking’ option. As you click it, a modal box will appear
3. Enter the shipment tracking number that your carrier has provided to you.
4. Now the system will attempt to automatically provide you a tracking URL and carrier name
5. If the automatic detection didn’t work, you can manually add a ‘Tracking URL’ and ‘Carrier Name’, and select ‘Next’
6. Select which line items from the order will be included in this shipment.
7. If desired, check the box to ‘Mark this order as complete’
8. Select ‘Save shipment tracking’

Once the shipment tracking information is saved, you can view your tracking number, carrier, and the number of line items that are tracked. If a tracking URL was added, clicking on the tracking number will allow you to view the tracking information on your carrier’s site.

How To Add An Additional Tracking Number In WordPress Ecommerce?

If you’re shipping items from an order separately, you’ll have more than one tracking number to share with your customer. This article explains how to add additional tracking numbers to order in WordPress Ecommerce.

Login to your WordPress Ecommerce website and follow these steps:

1. Navigate to WooCommerce > Orders
2. Locate the order you want to add an additional tracking number to.
3. You will see that the shipment tracking column is already populated with a tracking number
4. Select ‘[+] Add shipment tracking’
5. Enter the shipment tracking number that your carrier has provided to you.
6. Now the system will attempt to automatically provide you a tracking URL and carrier name
7. If the automatic detection didn’t work, you can manually add a ‘Tracking URL’ and ‘Carrier Name’, and select ‘Next’
8. Select which line items from the order will be included in this shipment.
9. If desired, check the box to ‘Mark this order as complete’
10. Select ‘Save shipment tracking’

How To Modify Or Remove Tracking Number?

Once you’ve added a tracking number to a WooCommerce order, you can edit or remove it at any time. Simply log in to your WordPress Ecommerce website and follow these steps:

1. Navigate to WooCommerce -> Orders
2. Select the order you want to edit
3. Scroll down to the Shipment Tracking section
4. Select the pencil icon to edit the shipment information, or select the trash can icon to remove it from the order entirely

If the ‘Item Shipped’ email is enabled in your WooCommerce settings, your customers will receive a shipment email as you update shipment information for an order.

When your customers buy anything from you via your online store, they start to await the shipment, they want to know when they can expect it to arrive.

WordPress Ecommerce now allows you to share product tracking information with your customers. Your customers automatically get an email anytime you add shipment information to their order.

The item shipped email info is enabled by default in your store settings. To manage these settings and check on the email you simply need to navigate to the ‘Ecommerce Settings’ page on your dashboard and select the option ‘Item Shipped Email’

On this settings page, you can edit the default email to add your own subject and content.

The default email settings are:

• Default Subject: An item from {site_title} order {order_number} has shipped!
• Default Heading: Your package is on the way!
• Default Additional Content: Please note that it may take some time for the carrier to update shipment tracking information.

The email will then include a shipments table having the carrier name and the tracking number. The tracking number is formatted as a URL link only if you generate a tracking URL while adding tracking information to orders on your WordPress Ecommerce website.