Tag Archives: DNS Propagation Issues

How To Avoid Email Downtime During Domain Transfer?

Earlier you learned about transferring your domain name to Sangkrit.net without downtime. Now this lesson explains you doing it without affecting your email deliveries.

Transferring a domain is a common step for businesses that are switching to Sangkrit.net. However, one of the biggest risks during this process is email downtime. Even a few hours of interrupted email service can result in missed client communications, lost leads, delayed support responses, and damage to your brand reputation. Understanding how to avoid email downtime during a domain transfer is critical for maintaining smooth business operations.

This lesson explains, in clear and practical terms, how to protect your email services before, during, and after a domain transfer.

Why Email Downtime Occurs During Domain Transfers?

Email downtime usually occurs because domain transfers involve changes at the DNS level. DNS records control where your domain points for services such as websites and email. When these records are changed, deleted, or not properly migrated, email servers may not know where to deliver incoming messages.

Common causes of email disruption include incorrect MX records, delayed DNS propagation, expired domain authorization, and switching hosting providers without preparing email services in advance. Since DNS changes can take time to fully update across the internet, even small mistakes can result in temporary email failures.

Keep Your Email Hosting Active During the Transfer

One of the most common mistakes that leads to email downtime is canceling or changing email hosting too early. Your existing email hosting must remain fully active until the domain transfer is 100 percent complete and all DNS records are correctly applied at the new registrar.

Even if you are planning to move your email to a new provider, never disable the old email service during the transfer window. Incoming emails still rely on the old MX records until the new ones have fully propagated across global DNS servers.

Updating MX Records After Transfer

Once the domain transfer is complete, your priority task is to verify that the correct MX records are active at the new registrar. MX records tell the internet exactly where your emails should be delivered. Even a small typo in these records can stop email completely.

If you are keeping the same email provider, simply copy the old MX records exactly as they were. If you are moving to a new email provider, apply the new MX records immediately after the transfer finishes. It is always wise to double check these settings with your email service provider’s official documentation.

Protecting Email Authentication With SPF, DKIM, and DMARC

MX records alone are not enough to ensure uninterrupted and reliable email delivery. Modern email systems rely heavily on authentication protocols such as SPF, DKIM, and DMARC. These records protect your domain from spoofing and prevent your emails from landing in spam folders.

During domain transfer, these authentication records often get overlooked. As a result, emails may start bouncing or getting flagged as suspicious. To avoid this problem, make sure that all authentication records are copied exactly to the new DNS panel. This step plays a major role in maintaining both email uptime and email deliverability.

In rare cases, email downtime can still happen despite proper planning. If this happens, the first step is to verify MX records and DNS propagation using online DNS checking tools. If the records are correct, contact the online support team immediately for advanced troubleshooting.